Reviews
Gold service plan also started- no service fee when called and they come out twice a year to check complete system out before Winter and before summer- included in the $215 Gold service plan as well as 20% of all parts.
This company is the best. Their employees are always on time and very professional and friendly.
I replaced my furnace and air conditioning system. My old furnace had furnace had coils that was leaking freeon. They quoted me the amount it would cost to fix the furnace and also explained that there would be a delay in getting the parts because of the covid problem.
I chose to get a new furnace system and air conditioning system. This would give me a 10 year warranty.
The technicians were very professional and they cleaned up the mess. They took away the old furnace and the old outside air conditioner unit. They were also respectful of the necessary covid social distancing practices is practices.
I definitely will use these people in the future.
Fabulous experience with Touchstone - Mark and his employees replaced our aging unit and performed a high quality installation. We enjoyed working with an experienced local business that values their customer relationships, and you will too.
Awesome, very polite, clean, on time, and will definitely recommend in future.
Touchstone Heating and Air did a fantastic overall job from the start. They answered my after hours call and scheduled a service soon after. The technician that came to my home, Jonathan, worked very hard to determine the cause of my issue. My system is a variable speed Trane brand HVAC, and is prone to technically difficult to diagnose issues and communication failures. Jonathan identified multiple deficiencies with previous repairs and spent hours correcting them. I can not say how impressed I was with both him and his companies' professionalism, promptness, and communication. I will definitely be using this company for all my HVAC needs!
Highly recommend these guys, very professional but still your neighborhood friendliness. Called for a problem in the evening, they weren't able to make it that night, but they showed up the next morning and had the AC going in no time. Will be calling them anytime I have an AC issue.
Very good customer service. Installers did. a very good job. They cleaned up afterwards and were very respectful of me and my property.
Technician was great. Came out in a timely manner.