Reviews
We had to buy a new A/C three months after buying a home and two weeks before a hurricane ouch- however Touchstone was excellent in explaining my options in every price range. We received efficient, courteous and professional service from the installers. I couldn't have asked for a more seamless, pain-free process. In the end, it was like they had never been here, the cleanup of the old equipment was perfect. 10 stars!!!!
One of the most professional companies I have ever done business with. 5 star service from start to finish. This company responded quickly with a very reasonable estimate for a new heat pump. Installation day could not have gone any smoother. I was extremely impressed with the diligence and professionalism of the crew they sent over to do the installation. Do not hesitate to call them for your heating and air needs.
Gold service plan also started- no service fee when called and they come out twice a year to check complete system out before Winter and before summer- included in the $215 Gold service plan as well as 20% of all parts.
What a great, dependable AC service, their pricing is fair. They sent Blake out right away; he was professional and friendly. It didn't take him long to figure out what was wrong with my unit.
Very good customer service. Installers did. a very good job. They cleaned up afterwards and were very respectful of me and my property.
Technician was great. Came out in a timely manner.
Touchstone solved several problems with my air conditioning system. Matthew, my assigned technician, arrived at the promised day and time. He found several problems I did not know about. He did a professional job and got my system running better than it has during the entire time I have owned my house. I will definitely use this company for all my future AC needs.
Jim Chreitzberg
Highly recommend these guys, very professional but still your neighborhood friendliness. Called for a problem in the evening, they weren't able to make it that night, but they showed up the next morning and had the AC going in no time. Will be calling them anytime I have an AC issue.
Jonathan the service tech always identifies the issues. He is definitely an asset to the company. Touchstone was the company that installed our 2 units in Oct 2016, when the house was built. We have stayed on their maintenance plan. Highly reccomend them.