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Touchstone Heating & Air Inc. Blog

Pros Vs. Amateurs: A Customer’s Guide

When you need service for your residential HVAC system, you want to partner with a team of experts. You may have friends or family members with the best intentions offering to help with any HVAC issues at your home, but it’s a bad idea to have anyone work on your heater or air conditioner if they don’t have the proper certifications.

Instead, give our team a call if you’ve been looking for a professional HVAC company in Fort White, FL. We can help you with all of your HVAC problems, big and small. You can keep reading to learn more about the difference that you experience when partnering with a team of HVAC professionals.

Licensing and Legalities

The top consideration to make is that HVAC professionals go to school and earn licenses and certifications that qualify us to work on heating and cooling systems. And this isn’t just for fun. It’s actually illegal to have anybody work on your heater or air conditioner if they don’t have the proper certifications.

These legal guidelines are not to make it more difficult for you as a homeowner. Instead, they are designed to protect you from amateurs who may claim to have the qualifications to work on heaters and air conditioners. Certifications and licenses are easily confirmed so you can know that the technician working on your system has the authorization to do so.

Specialized Tools

And our team doesn’t just have the know-how to work on your heater or air conditioner. We also have all of the right tools. An amateur will not have all of the necessary tools to get the job done right. In fact, they may actually do more harm than good. We encourage you to skip out on having a friend or family member work on your heater this winter season. Instead, just give us a call so that we can get the job done right the first time.

Service Guarantee

In fact, we offer a service guarantee on all of our work. If it’s not done right, we will come out and fix the issue again. This is how certain we are in our work. We want you to feel confident in partnering with us for all of your heating and cooling needs.


An amateur may make obvious repairs without getting down to the root of the problem. For example, it’s one thing to thaw and fix frozen evaporator coils. It’s another thing to determine why the coils froze in the first place and address that problem so that you don’t have ice buildup again in the future.

An amateur may not know what to look for when making repairs to the heater or air conditioner. Our team of certified experts knows air conditioning and heating systems inside and out. We know what problems to look for and how to fix them.

System Warranty

If none of this is enough to convince you that you need to partner with a certified professional, we have one more consideration. Partnering with an amateur can void your manufacturer’s warranty. Without that warranty, you are left paying out-of-pocket for all future repair needs.

Having anyone work on your heater or air conditioner that does not have the right certifications can do more harm than good. Even if you have problems in the future that are entirely unrelated to anything that an amateur fixed, your warranty still will not cover any future repairs.

Call Touchstone Heating and Air 24/7 for exceptional customer service! Serving the communities of North Central Florida since 1998.

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