Reviews
Prompt response after hours by Owner, Mark, and quick service call scheduled. The team that came out was very professional and respectful, and had us up and running quickly. Received a follow up call to be sure we were taken care of. That is customer service at its best!
Very honest.
We were very impressed with the Service Person, Brandon. Very professional and honest. Will use again!
I just wanted to share my review about Touchstone heating and air. These guys Jonn Holt, Troy and Hunter were very professional and educated in there install of my Split air unit in my garage/pool room. You guys are welcome to come over and play some pool anytime.... Touchstone is lucky to have these young men as part of their team
Service technicians all very friendly. You get a phone call and email and a text when they are on the way. Very satisfied
We woke up on Saturday morning (June with 90 degree temps) realizing that our AC was not working and had a birthday party planned for that afternoon. I called first thing and the owner Mark and one other tech came in less than 2 hours and unfortunately for us our almost 20 year old system was done. They left and came back in about 30-45 minutes with 2 window AC units to get us through the weekend and save our party! Then 3 other techs arrived Monday morning first thing and installed a brand new unit. The customer service by everyone was top notch.
I've used this company for many years. They are always extremely reliable, helpful and professional. Great customer service! Highly recommended
We woke up on Saturday morning (June with 90 degree temps) realizing that our AC was not working and had a birthday party planned for that afternoon. I called first thing and the owner Mark and one other tech came in less than 2 hours and unfortunately for us our almost 20 year old system was done. They left and came back in about 30-45 minutes with 2 window AC units to get us through the weekend and save our party! Then 3 other techs arrived Monday morning first thing and installed a brand new unit. The customer service by everyone was top notch.