Reviews

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Bryan Fannon, Last week

Thank you again for helping us keep our house in order! Absolutely professional work, answered all of our questions and really performed a task that took hours to complete!! We are grateful to have you, we will recommend you to everyone, period!! Thanks again!!

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Areli Bryan, This month

Precious family owned company! Mark came to our store (Your CBD Store Lake City) and fixed our ac unit the same day! And let me tell y'all, it was a HOT ???? day in Lake City! So thankful and grateful for Mark's knowledge, he even charged us less than what he quoted us because it took less time, work and material than he thought it would be. Very trustworthy, highly recommend ????

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Anonymous, This month

Touchstone Heating & Air is a professional, customer-centric business. They have been servicing our system for three years. Our serviceperson, Jonathan Spradley, is friendly, funny, thoughtful, meticulous, and knowledgeable. We trust his recommedations. Thank you for the peace of mind you provide.
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Beverly Roberts, This month

Mark Touchstone and his crew are amazing! They have serviced my old a/c for years. They have always been prompt, knowledgeable, and helpful.
I bought a new York unit in April and I have been thrilled. MY electric bill has come down, but I am so happy with Touchstone's attention to detail. Randy just came to make sure everything was as it should be.
The entire crew is like a big family. They even start their day at the shop with prayer.
Randy even told that Mark is the best boss ever! I can surely believe that!

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Donna Dorman, This month

This was by far the best experience I've ever had with an A/C company
and over the years I have used quite a few. I called them just before 8am they immediately answered and listened to my problem with my A/C and said they would call me back within 5 min. They did and told me that they could have a technician on the way to my home right away if that would work for me. By 8:30, Ronald shows up at the door ready to help! He diagnosed that my condenser fan was going bad and needed to be replaced. By 10am new fan was installed and cool air was again blowing in my home, and I was able to resume my day without much of an interruption. From start to finish everyone was helpful ,prompt and professional. The owner even thanked me for giving them a chance before they even came to the house. Well I sure am glad I did. The price seemed reasonable for the job they did and I will definitely only use them and will recommend their company every time I get the chance. When the A/C stops working, we consider that an EMERGENCY in our house and I am so thankful they responded as quickly as they did!

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Deb-Randy Poirier, This month

Touchstone Heating & Air - Awesome Customer Service????

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Robin Tella, This month

Been doing business with this company for a couple of years since I moved to Lake City. They do a great job. Highly recommend.

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Megan Hollis, This month

I met with Mark on a Tuesday afternoon. My unit was installed by Thursday mid day. The entire process was easy. He was very professional, they cleaned up behind themselves, and it was obvious he was there to please me (the homeowner). Highly recommend!