Reviews
Jonathan from Touchstone conscious. We will like him back.
The techs were amazing and very helpful. We're at my house less than half an hour after I called. Special thanks to Dillion for showing me how to avoid disaster again in the future. Highly recommend!
I've used Touchstone on several occasions.
I'm very happy to recommend Mark and the fantastic team at Touchstone. After getting a couple of other technicians give me quotes and saying I needed to replace the whole system, Touchstone checked out the equipment, only had to repair and replace a couple of things and got the AC working perfectly. The team of outstanding technicians will repair and not just try to sell you a whole new system. Thank you, Tracy and Mark. God bless you and your team
I'm only giving 4stars because of Baker wear-house and its "mob mentality" As a former Hvac Tech I understand the stress of the fact that its not just about fixing things you have to deal with crazy scenarios strange egos maybe even so I can't comment on that honestly, but what I can say is the Lead tech that came to my house easily found the short that I don't think I would of, fixed it and gave me what I needed to get cold air and that's what matters so I would recommend Touchstone Heating & Air.
Yesterday morning (in mid-July) we woke up to no AC! Called Touchstone at 8, we were 3rd on the list, and our technician was there early. Seems our thermostat got zapped, resulting in a new one with a lifetime warranty. We had blessed AC by noon! As always with our experiences with Touchstone, service was excellent and we highly recommend them.
I CANNOT SAY ENOUGH good things about Touchstone Heating and Air. We tried them when we moved here because they are down the street from us and we have not been disappointed. We signed up for their Gold program and it has worked great for us. The company is responsive, professional and they truly care. They come out same day, the work is thorough and reasonably priced.
II is hard to find a fair Heating and Air company.. However, I think I have.
We had animals in our crawl space damage our AC venting and return, in the middle of this extreme heat. wave and It was going to take a few days to schedule service, My wife has a breathing condition, and as well cannot travel. The scheduling person, Tracy, relayed my concern to the owner Mark, and when the tech arrived, they were prepared to offer us 2 loaner window units to use until we got our unit repaired. It was a thoughtful and unexpected offer, and is getting us through what would have been a trying and stressful time. I appreciate them all.