Technician was able to immediately diagnose and repair the freon leak.
Sandy Caserta, Last week
Great, friendly service! John and Blake were knowledgeable and kind. Would definitely recommend! Thanks guys! #ATeam
Verna Saxon, Last week
I love their service! I have recommended them to other people.
Bob Rossiter, Last week
Touchstone helped when my air unexpectedly died. Not only did they schedule for a new unit install the same week, but they took the time to get the old unit running for me so we could have air conditioning until the replacement is installed. Really treated me well, this is why my whole family uses Touchstone, they treat you right!
Bryan Fannon, Last week
Thank you again for helping us keep our house in order! Absolutely professional work, answered all of our questions and really performed a task that took hours to complete!! We are grateful to have you, we will recommend you to everyone, period!! Thanks again!!
Areli Bryan, This month
Precious family owned company! Mark came to our store (Your CBD Store Lake City) and fixed our ac unit the same day! And let me tell y'all, it was a HOT ???? day in Lake City! So thankful and grateful for Mark's knowledge, he even charged us less than what he quoted us because it took less time, work and material than he thought it would be. Very trustworthy, highly recommend ????
Anonymous, This month
Touchstone Heating & Air is a professional, customer-centric business. They have been servicing our system for three years. Our serviceperson, Jonathan Spradley, is friendly, funny, thoughtful, meticulous, and knowledgeable. We trust his recommedations. Thank you for the peace of mind you provide. ????????????????????!
Beverly Roberts, This month
Mark Touchstone and his crew are amazing! They have serviced my old a/c for years. They have always been prompt, knowledgeable, and helpful. I bought a new York unit in April and I have been thrilled. MY electric bill has come down, but I am so happy with Touchstone's attention to detail. Randy just came to make sure everything was as it should be. The entire crew is like a big family. They even start their day at the shop with prayer. Randy even told that Mark is the best boss ever! I can surely believe that!
Donna Dorman, This month
This was by far the best experience I've ever had with an A/C company and over the years I have used quite a few. I called them just before 8am they immediately answered and listened to my problem with my A/C and said they would call me back within 5 min. They did and told me that they could have a technician on the way to my home right away if that would work for me. By 8:30, Ronald shows up at the door ready to help! He diagnosed that my condenser fan was going bad and needed to be replaced. By 10am new fan was installed and cool air was again blowing in my home, and I was able to resume my day without much of an interruption. From start to finish everyone was helpful ,prompt and professional. The owner even thanked me for giving them a chance before they even came to the house. Well I sure am glad I did. The price seemed reasonable for the job they did and I will definitely only use them and will recommend their company every time I get the chance. When the A/C stops working, we consider that an EMERGENCY in our house and I am so thankful they responded as quickly as they did!
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